Refund policy
Refund & Return Policy
At Peak Performance Labs LLC, we strive to ensure your satisfaction with our products. This Refund & Return Policy outlines the conditions under which refunds and returns are accepted.
Returns
Returns are accepted up to 30 days from the date you receive your order. Both opened and unopened products are eligible for return.
To initiate a return:
- Contact our customer support within 30 days of receiving your order.
- Once authorized, return the item to:
- Peak Performance Labs LLC
- 3500 South DuPont Hwy
- Dover, 19901
- Customers are responsible for return shipping costs.
Refunds
We offer refunds under the following conditions:
- Fraudulent or unauthorized transactions
- Defective or damaged products
Conditions for refunds include:
- Only one refund per product is allowed.
- Refund requests must include valid order details.
- Refunds will be processed within 10 business days after inspection of the returned items.
Requesting a Refund
To request a refund, please contact us:
- Email: contact@peaksupplementlab.com
- Phone: +1 (504) 457-9431
Limitations
All products and services are provided "as is" without warranties of any kind. Peak Performance Labs LLC is not liable for indirect or consequential damages. Our maximum liability is limited to the amount paid for the product.
Contact Information
If you have any questions about our refund and return policy, please contact us:
- Peak Performance Labs LLC
- 3500 South DuPont Hwy
- Dover, 19901